This place offers units with breakfast, providing great amenities such as a safe box and good heating in newly renovated and spacious rooms at a stunning location near restaurants and a park.

luxury place for a visit to queenstown with unbeatable location in walking distance to town center and amazing services.

A little unfriendly staff!

Thoughtful staff, luxurious hotel with good restaurant. Good sized and recently refurbished room with very comfortable beds. The service in the property was friendly. Late check-out.

Friendly and highly skilled staff. The rooms have been recently renovated and are a good size. They come with amenities like tea and a shower curtain, among others. 🌟

Convenience of the hotel bus shuttle every hour to city centre. Peaceful central gardens. Friendly atmosphere. Very nice decor. Nice extra touch of chocolates brought around. Friendly staff.

Aircon didn't work even after informing front desk.

The rooms are modern and well-kept on the ground floor, complete with WiFi and a desk.

Staff, definitely. Very responsive, attentive, good humored and professional. While I note below that the continental breakfast had issues the service received was above the normal standard. Example: coffee brought to table versus self-serve. quick clearance of used plates, etc.

Overpriced and excessively limited internet services. No exhaust fan in bathroom for odors. Bathtub mounted so entry/exit is precariously. Continental breakfast is a bit over-priced as its range was comparable to what I generally find as complimentary in similar level hotels and the food was not refreshed and/or the heaters had stopped working and noone noticed, not sure which.

The location was excellent, the room had a fabulous view of the Gondola, the dining room was decorated nicely and felt very cosy with the fire in the centre.

Had a luxurious stay for one night. Ate at a very nice restaurant for breakfast and supper. - Room had WiFi and a writing desk. - the room was a nice size. - the bed was very clean. - Will choose this place for future trips.

Convenient location, beautiful building, friendly staff, effortless.

I messed upo the booking and both the Hotel and the booking agency very kindly allowed my reservation to be changed all at the same rate.

Smooth check-in process, great central location close to everything 👍, and charming views of the garden and hillside. 🌿

The location is not near the town centre as told. They made me wait about 2 hours to check in to my room !! And Internet is too expensive and very slow in the rooms.

The hotel was close to town and they had a bus driver take you into town and pick you up every hour until 9pm every day. The sauna was great after a day skiing

The Buffet breakfast was cold and the waiters were terriblly slow at cleaning up or serving us.

This place was so clean and quiet, and the bed was super cozy. Plus, its location was spot-on, just a short 10-15 minute walk to the shopping area. 🌟